Commentary

  1. concerted activity The CDC continues to create a mess for employers on testing, and a word on RBG
  2. COVID-19, coronavirus, public health crisis Coronavirus Update: Advocacy for others as protected conduct under the ADA
  3. pregnancy discrimination Coronavirus Update: The pandemic plight of working moms

Video

  1. The Coronavirus changed a lot of things for companies all over the world, but some companies used this time of change to better their business and prepare for a new future. Our client was one of those companies. Below is a brief overview of how we worked with them to deliver a smooth rollout of our product to their entire workforce faster than ever before. Now that we’ve accomplished this with them, we’re excited to use our new process as a competitive advantage for more of our new clients.

    Challenge

    • Deliver an implementation that was previously planned for 9 months in under 2 weeks for over 7,000 employees and 4,000 locations during the COVID-19 lockdowns

    Solution

    • Unify and standardize employee data from multiple legacy payroll systems and other sources into one database
    • Have all 7,000+ employees use a mobile app to clock in and out of their shifts instead a communal physical device that all employees would have to touch
    • Work with internal stakeholders to create a personalized virtual interactive training program that includes a custom sandbox of the system simulating the managers’ real life working conditions
    • Create a more efficient process for gaining consent from employees who use the technology to stay compliant in different US states and Canadian provinces
    • Guarantee their next payroll cycle delivers without errors by providing an additional layer of customer service during that payroll process

    Results

    • Almost 600 managers logged into the system in the first week
    • Over 2,500 employees downloaded and installed the app after the first round of roll out
    • Workforce.com was the first technology solution adopted by the whole enterprise globally

     

    If you’re interested in taking a look inside the workforce.com workforce management platform you can sign up for a free trial here.

    How we implemented an Enterprise WFM Rollout During COVID-19 in under two weeks
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